• Q: How can I provide a copy of my proof of sale?
  • A: As you are guided through the online application, you will be asked to upload a copy of your proof of sale and a picture of the product you are replacing. Please have these ready/save them to your computer before submitting the application.
  • Q: Where can I find the serial number?
    A: This is usually located on the back of the device.
  • Q: Who can use this Lenovo Trade-In Programme?
    A: This offer is only available to eligible Lenovo Channel Partners who have joined the Lenovo Partner Network. Information on how to join can be found at: https://www.lenovopartnerhub.com/.
  • Q: What do I need to do to qualify for the promotion?
    A: Participation in this programme requires the sale of a new Lenovo product included in the programme (please refer to the current terms and conditions). To qualify for the trade-in programme, please complete the online form and submit it within the duration of the programme (September 2nd 2024 to February 28th 2025), but no later than March 31st 2025.
  • Q: Is there a maximum amount of products that can be registered per claim?
    A: You can register up to five eligible qualifying product per end customer. Up to five replaced devices may be traded in against the same quantity of submitted qualifying product.
  • Q: Can I register more than one claim?
    A: Yes, but at least a maximum of five product combinations (between Qualifying Products and replaced Device) will be granted per endcustomer.
  • Q: Couldn't find an answer to your question?
    A: Please CLICK HERE
Program-ID: 
LEN-T-006